Emails and notifications
Which emails an employee receives, in which language, from which sender, and what appears in the application in place of notifications.
LeavePilot notifies you by email. There is no notification centre in the employee area: in its place you get the counters in the sidebar and the messages that fade away after each action.
The emails you receive
| When | Subject | What it contains |
|---|---|---|
| The administrator invites you | You have been invited to {company} on LeavePilot | your details, the Temporary Password to change at first login, the Login Now button |
| You register on your own | Verify your email - {company} | the Verify Email button, valid for 24 hours |
| You complete your profile and the account is active | Welcome to {company} on LeavePilot! Your account is active | your profile details and Access System |
| You complete your profile but approval is needed | Registration Complete - Awaiting Approval | the next steps |
| The administrator approves your account | Account approved · Welcome to {company} on LeavePilot! | what you can do now and Access System |
| One of your requests is approved | {type} Request Approved | period, days, who approved it, the date and any Message from whoever approved; View Dashboard button |
| One of your requests is rejected | {type} Request Rejected | period, days, who rejected it and the Reason, or Not specified; New Request button |
| You ask to reset your password | Reset your password - {company} | the Reset Password button, valid for 1 hour |
| It is your birthday | Happy Birthday, {name}! | the company's wishes; it only arrives if the administrator has turned birthday wishes on and you entered your date of birth in the profile |
| If you are a department manager, someone on your team makes a request | New {type} Request from {name} | the details of the request and the button to handle it; it only arrives in the Admin and department manager mode |
Every subject starts with an icon, left out here for readability.
What does not arrive by email
- No confirmation when you submit a request: the confirmation is on screen, and the request appears straight away in My Requests.
- No reminder before your holiday.
- No email when you delete a request.
- No email when an administrator changes your vacation allowance, your role or your department: you notice from the profile and from the balances.
- No confirmation after a successful password change, neither from the profile nor from the recovery flow.
- No message if your account is deactivated or deleted: when you try to sign in you get Account non autorizzato (Italian for "account not authorized", left untranslated in the interface).
Language and sender
Emails arrive in the Preferred Language set in your profile. The sender is noreply@leavepilot.app, or the company address if the administrator has connected their own mail service. The buttons lead to your organisation's workspace address.
If a message does not arrive, check your junk mail and check the email address in your profile. See also Common problems.
In the application
- In the sidebar, the numbers next to Calendar (approved holidays coming up), My Requests (pending requests) and, for managers, Team Requests (requests to decide).
- In the profile panel, {n} pending and the days remaining.
- After every action (submitting, deleting, saving the profile, reporting a problem) a message that fades away: five seconds, seven for errors, at the bottom on a phone and at the top right on a computer.
- Decisions taken by the administrator show up when the data is reloaded: when you come back to the browser tab, or with Refresh.
There are no push notifications and no operating system alerts.